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How Can We Help Today?

Owned and operated by Renew Vanta, our team is ready to help with any questions about your wellness investment.

We typically respond within 24 hours
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Email
support@renewvanta.com
Within 24 hours
Phone
858-238-4148
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Available during business hours through our website
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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to follow your shipment in real time. If you have questions about a current shipment, feel free to contact our team by email or phone.

What is your return policy?

We offer 30-Day Returns on eligible products. If something is not the right fit for your space or needs, please review our Return Policy page for full details on how to initiate a return.

Can I exchange a product for a different model?

We are happy to help with exchanges within our return window. Contact our team with your order number and we will walk you through the process and help you find the right product for your wellness goals.

What kind of power supply do infrared saunas and cold plunges require?

Most of our infrared saunas operate on a standard household outlet, while some larger models may require a dedicated circuit. Cold plunges with active chilling systems also typically plug into standard outlets. Detailed power specifications are listed on each product page.

How do I choose between an infrared sauna, a cold plunge, or a red light therapy mat?

Each product supports wellness in a different way. Infrared saunas use gentle heat designed to promote relaxation and recovery, cold plunges are built for invigorating contrast therapy, and red light therapy mats are designed to support recovery at the surface level. Our team can help you choose based on your routine and available space.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Infrared Sauna Questions
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Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Responses

Our wellness specialists aim to respond to every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Premium Craftsmanship

Every infrared sauna, cold plunge, and therapy mat is built with quality materials for lasting performance.

30-Day Returns

Shop with confidence knowing eligible products are backed by our return policy.